![]() You should see the Ricoh driver in the Use: line.Click ok when you find the right driver.You can see model at the end of the name where you type the 3 letter school code To find the Ricoh driver please type in the model number of the Ricoh.On the bottom of the window there is a drop down menu titled “ Use” Click on it and choose “ Select Software.After your school, put a “ - ” (dash) then type in the room number/location where the printer is located and click on it.EXP - Colleyville Heritage High School is CHS.At the top there is a Search bar, start by typing in your three letter school code.Mouse over to the “ + ” sign in the bottom left corner and click.Mouse over to “ Printers and Scanners and click.Mouse over to “ System Preferences ” and click.Click on the Apple logo in the top left hand corner of the screen.Let this install should take a minute or so.Click on the search bar on the left side and type Ricoh.Open the GCISD App Store which should be the red star on your toolbar or listed in your " Applications" folder in finder.If you are looking for the non-Locked Print instructions, here is that article Connecting a Ricoh Printer to your Mac Back to searching and figuring it out.Please Use these instructions to set up the Locked Print to Ricoh I still need to figure out how to get a Mac computer to print to a printer without this option. The other printer did not have this option at all, so I had to give the user access to the printer with the PostScript feature enabled. I noticed that one of the printers have the following option and it was allowing PostScript to print to the printer, which PS or PostScript drivers are well known and used for Macintosh computers. I went back to my cave and brought up both printer’s settings and compared them. Now, keep in mind both printers are not the same model, but come on it’s a printer Mac or PC should be able to print with no issues, right? I told the user that I needed to look into the settings between both printers. ![]() Well, three hours in and I was like AHHHHHHHHHHHHHHhhhh!!!! pulling my hear out of my head and trying to figure out what the issue was. Like, come on the user was printing fine on another printer but this printer was only for the Marketing department and I needed to take him out of the address book and place him into another printer for tracking purposes. I couldn’t understand why I was getting “printing was canceled by the auto job…”. I looked up "91:error" and this is what I got for the cause and solution: Every time I sent a print job to the printer I was getting an error of 91:error. Everything seemed okay, come on it was simple - add the IP address into the LPR settings, pick your driver and your done. ![]() I spent about 3 hours configuring and troubleshooting a Mac mini to work with a Ricoh Aficio MP 5002 printer. ![]() I found this out the hard way this morning. Apparently, not all printers will work with a Mac computer. ![]()
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December 2022
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